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We can deploy a web based CRM system that will enable you to manage your businesses sales, marketing, support and reporting all from a central location.
The CRM system can be purchased as an add on with a website or as a standalone application. When purchased with a website, the website will be integrated with the CRM system. This will enable all form data captured via the website to be entered directly into the CRM system.
Key features of the CRM system are:
Sales
- Share sales data amongst all employees
- Focus attention on the most profitable sales
- Easy for new sales employees to learn system
- Easily create presentations and proposals
- Monitor sales quotas and sales performance
Marketing
- Create campaigns across marketing channels
- Capture leads directly into CRM System
- Measure return on investment of marketing campaigns
Customer Support
- Centrally manage and share all customer service issues
- Understand frequency of incidents to improve product quality
- Share customer support information amongst all employees
- Measure the effectiveness of customer support
Reporting
- Easily create reports and dashboards
- Monitor the effectiveness of marketing programs, sales opportunities, and support cases
- Share or Restrict access to reports amongst all employees
Collaboration
- Manage schedules, calls, meetings and emails from the CRM system
- Create, assign and manage key projects amongst all employees
- Import/Export data with applications such as Microsoft Outlook
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"Manage your businesses sales, marketing, support
and reporting all from a central location."
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